We’re here to help! Whether you have a question about your order, need assistance with returns, or just want to say hi, we’d love to hear from you. You can also fill in the contact form below, and we’ll get back to you as soon as possible.
Email: Sweetrootsapparel@gmail.com
Phone: (813) 704-6217
We have an entire page dedicated to answering your questions, but here are the top few that might be helpful!
We accept returns for store credit only within 14 days of purchase. Items must be in new, unworn condition with tags attached. Final sale items, such as jewelry, bodysuits, swimwear, and discounted products, cannot be returned.
Orders are processed within 24-48 hours. Standard U.S. shipping typically takes 3-5 business days, but please allow additional time during holidays or peak seasons. Tracking information will be provided via email once your order ships.
We aim to restock popular items whenever possible! You can sign up for restock notifications on the product page, and we'll notify you if and when the item becomes available again.
We process orders quickly to ensure timely delivery. If you need to make changes or cancel your order, please contact us immediately at Sweetrootsapparel@gmail.com or (813) 704-6217, and we will do our best to accommodate your request before it ships.
